Raben and Linqo: cutting idle, boosting mileage

Raben Transport: the beginnings

Raben Transport began from the Polish branch of a small logistics company founded by Ewald Raben’s grandfather in the Netherlands. With a clear vision and commitment to excellence, the company rapidly expanded its operations. Ewald’s strategic investments in modern fleet technology and logistics infrastructure, combined with a strong focus on customer service, propelled Raben Transport to become a prominent player in the European logistics sector. Raben Group is a modern logistics provider throughout Europe, with its own 160 locations in 15 European countries, oversees a fleet of over 10,000 vehicles, processes over 17.5 million shipments yearly, and has a warehouse capacity of about 1,800,000 m². The Group places a premium on innovation and sustainability in all that it does.

From initial contact to renewed collaboration

Seven years ago, Raben Transport first engaged with Linqo, exploring standard telematics solutions, including CAN, tacho, and GPS tracking. However, no progress was made in the first conversations because Raben’s TMS Interlan does not integrate with Routing & Tasking. To pave the way for future cooperation, Linqo took the initiative to integrate TMS Speed Interlan. In 2023, a call from Raben Transport restored hope, and Linqo’s solutions intrigued the company during the demo. By September, cooperation was solidified, and October saw the ink dry on an agreement covering 100 objects. This signalled the start of an amazing trip.

Addressing challenges

Raben wanted to enhance their fleet management capabilities in a rapidly evolving market.. The flexibility that Raben required was provided by Linqo’s customised solutions, which were developed in response to customer-specific requirements. This adaptability and problem-solving approach resonated with Raben’s evolving demands.

“Flexible cooperation, a very interesting solution (Eco-Drive) for working with eco-driving. Focus on the customer and his needs – Linqo has introduced many solutions in the meantime at our request, listening to our needs.” – states Małgorzata Cieplicka, Operations Manager at Raben Transport.

During the initial training sessions, Raben’s staff provided valuable feedback, which Linqo quickly acted upon. Training sessions revealed Linqo’s intuitive platform, prompting enthusiastic feedback from Raben’s staff.  Within two months, Linqo implemented the requested changes, showcasing their commitment to customer satisfaction. This responsiveness and dedication significantly enhanced Raben’s operations.

A comprehensive suite of solutions

Raben now harnesses Linqo’s complete suite: fuel management, service planning, tacho module, Eco-Drive, and Routing & Tasking in a part . With over 1000 trucks operating in Poland and Czechia, Raben Tranport’s head office in Gądki, near Poznań and branches in Gniewomierz and Ruda Śląska, the integration of Linqo’s solutions will take some time.

“Linqo solutions met our expectations due to the simplicity of use, pleasant visual display of results, speed of operation of the entire system, as well as openness to changes/corrections and the ability to configure the system at various levels.” – Kornel Grzybowski, Transport Manager at Raben Transport.

Remarkable benefits and efficiency gains

Since adopting Linqo’s solutions, Raben has experienced noticeable benefits. In the meantime a new Eco-Drive training team has been established, and thanks to the mutual work the idling has been reduced and awareness of driving assistance systems amongst the drivers has been increased. Linqo’s solutions have also been praised for their user-friendly interface and effective customer service.

“We are at the beginning of our journey together, but already in the first months of introducing Linqo, we recorded improvement. Additionally, drivers’ awareness of the use of driving assistance systems is constantly improving, this is an unquantifiable value at the moment, but very important when it comes to the wear and tear of the equipment in the long run, and we already know that in the annual summary, we will be satisfied with the results of cooperation with Linqo.” – Robert Jabłoński, Master Driver at Raben Transport.

A bold horizon

“Customer focus, highly developed Eco-Drive module, modern and very user-friendly platform and application for drivers.” – discusses Małgorzata Cieplicka, Operations Manager. Robert Jabłoński, Master Driver, also adds: “Transparency, pleasant graphics, the possibility of any parameter segregation and very extensive report creation according to your own guidelines.”

As it’s clearly seen, Raben’s partnership with Linqo underscores the power of innovation, flexibility, and customer-centric solutions in fleet management. Linqo’s focus on efficiency and cost management continues to support Raben’s operational goals, promising a bold future of collaboration. We consider that to be only the start of our much expected success narrative!